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First Impressions - Home Staging and Interior Redesign in Charleston, SC

 
First Impressions
July 2008 Vol 3, Issue 7
brickhope bed
Staging Works!
 
For lowcountry agents...
 
Greetings!
 
goal settingThe year is half over and time is ticking down.  How are you progressing with your goals?  There is still time to get on track and get business rolling.  Make sure that your clients are aware of your services and what sets you apart from your competition. 
 
What agents are saying about us...
 
 
 
Featured Property:  Palmetto Pointe Villas in Folly Beach  $489,000 and up.....
 
 
 
Palmetto Pointe
 
"We have had so many positive comments on our model home. Your design and staging has contributed to our success.  I appreciate your willingness to work with us on a variety of plans/options and you are always there to assist. Thanks."
 
Kip Bowman, Carolina One
 
 
  
 
 
Visit www.PalmettoPointeVillas.com 
for more information on these properties.
 
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In This Issue
What agents are saying about us
Are your clients getting the service they deserve?
Getting traffic to your open house
Quick Links
843.822.2622    
 
843.609.7000 

Bevin Harmon Googer bevin@stagingandredesign.com
843.425.0138
 
843.628.8062  
 
843.367.7653  
 
 
 
Are Your Clients Getting the Service They Deserve?
customer service In almost any industry customer service and price are going to be driving factors of success and failure.  In this industry, discount brokerages offer little in the way of customer service, but charge low rates and expect the customer (seller) to take care of themselves.  What about full service brokerages?  How many of your clients are really getting the customer service they want, expect and deserve?   
 
 
There are many things that set a really good full service agent apart and the differences in current listings and sales are becoming more obvious.  Some of the key ingredients today include:
 
  • Top notch marketing - it isn't enough just to put the listing on MLS and put some black and white flyers in a box.  What else have you got up your sleeve that is going to sell this new listing? 
  • Tons of photos in MLS - How many photos does MLS allow now?  I believe it is up to about 26 now including docs.  Today's buyers typically begin their search online or with other agents sending them listings.  With so much inventory to choose from, shouldn't letting them preview the home through photos be an option?  If it isn't, they will probably move on to the next property.
  • Honesty in expectations of sale price & DOM - Being honest with the client about how quickly (or slowly) their home will sell and a realistic expecation of what the sale and list price should be will ultimately keep you in their good graces.  Sure, you may lose a listing when you tell them you can't actually sell it for that amount, but isn't it better than wasting your time and money (as well as theirs) marketing a home that isn't appropriate for the market?
  • Having a professional staging consultation - Doesn't your client deserve the option of knowing what will make their home more marketable?  Time and time again we give suggestions to sellers who had their home on the market for months (sometimes over a year) and after they do our recommendations it sells within weeks!  The cost of a consultation is less than a months marketing most of the time - why wouldn't you want to help your client sell their home for more money in less time? 
 

Now that you know what your clients want and expect, are you ready to set the bar just a little higher? 

 
 
Getting Traffic to Your Open House
 
open houseWith so many homes on the market, getting other agents (and their clients) to your open house can be a daunting task!  There simply is only so much time and so many homes to visit.  We wanted to share some ideas that we are aware of that have been successful. 
 
 
 
Team up with other agents for a community open house - Why not have all the agents (or at least several of them) in the neighborhood you have a listing team up to do a community open house.
 
Work with a gimmick - Try a progressive luncheon, poker hand, grand prize or other multiple home gimmick to get many agents to go to all the homes in your community.
 
Team up with a stager - After your client has paid for a stager, advertise it and open it up with your stager present.  You would be surprised how many agents still haven't seen a professionally staged home.  They will come to meet the stager, see their work and in the meantime see the home.  (This is particularly effective if the home was on the market prior to staging.  Many will want to see the transformation & know if it shows better for their new clients.)
 
Using these techniques may help get you better results and in turn quicker sales.  In our last newsletter we advsertised a 'meet the stager' event at one of our staged vacant listings... more than 50 agents attended!  When was the last time your broker open house had that kind of attendance?
 
 
 
Thank you so much for all of your support this year!  We've been seeing some fabulous statistical results in the Charleston area  lately.  I hope you are also finding the same thing.
 
Wishing you continued success & see you next month!
 
Sincerely,
 
Melissa Marro, Bevin Googer & the entire First Impressions Team!
 
 

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